At Crickex Affiliated, your personal data is handled with care and transparency. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over your own information.
Our Commitments
Six principles that define how Crickex Affiliated approaches your personal data — before you read the full policy below.
Crickex Affiliated only collects the personal data that is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it.
Your personal data is never sold to third parties. Crickex Affiliated does not operate a data brokerage and has no commercial arrangement that involves selling player information to advertisers or other companies.
All personal data held by Crickex Affiliated is stored on encrypted servers with access controls in place. Payment data is handled by PCI-compliant processors and is never stored in plain text on our systems.
You have the right to access, correct, and request deletion of your personal data. Crickex Affiliated processes these requests promptly. You can submit a data request at any time through our support team.
Promotional communications from Crickex Affiliated are always opt-in. If you no longer want to receive them, you can unsubscribe at any time from your account settings or by contacting support directly.
This Privacy Policy is written to be understood, not to confuse. If anything is unclear after reading it, our support team is available 24/7 to explain any part of it in plain terms.
Crickex Affiliated is an online sports betting and casino platform operating primarily for players in Bangladesh. When this Privacy Policy refers to "Crickex Affiliated", "we", "us", or "our", it refers to the operator of the platform at crickex-affiliated.net.
As the operator of the Crickex Affiliated platform, we act as the data controller for the personal information you provide when registering, depositing, placing bets, or otherwise using our services. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring that processing is done lawfully and transparently.
This Privacy Policy applies to all services offered under the Crickex Affiliated brand, including the website, mobile app, and any communications we send to registered players.
Crickex Affiliated collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site or app, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatically via platform logs |
| Communications Data | Support chat transcripts, email correspondence | When you contact our support team |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Crickex Affiliated uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which we process your data are:
Crickex Affiliated never uses your personal data to make fully automated decisions that have a significant legal or financial impact on you without human review being available.
Every time Crickex Affiliated processes your personal data, we do so on one of the following legal grounds:
Where we rely on consent as the legal basis, withdrawing that consent will not affect the lawfulness of any processing carried out before the withdrawal. It also will not affect processing carried out on other legal grounds.
Crickex Affiliated does not sell your personal data. We share your data only where it is necessary to deliver our services or where we are legally required to do so. The categories of third parties with whom we may share your data are:
All third parties who receive data from Crickex Affiliated are contractually required to handle it securely and only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
Crickex Affiliated uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of Crickex Affiliated, though some personalisation features may not work as expected.
Crickex Affiliated does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with advertisers.
Crickex Affiliated retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal policies. The specific retention periods that apply are:
Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.
As a player on Crickex Affiliated, you have a number of rights in relation to your personal data. These rights are genuine and we take them seriously. Here is what you are entitled to:
You can request a copy of all personal data Crickex Affiliated holds about you. We will provide this within 30 days of a verified request.
If any data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update most details directly in your account settings.
You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You can ask us to pause processing of your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
Where processing is based on your consent or a contract, you can request your data in a structured, machine-readable format for transfer to another service.
You can object to processing based on legitimate interests, including profiling for marketing purposes. We will stop unless we have compelling grounds to continue.
To exercise any of these rights, contact the Crickex Affiliated support team via live chat or email at [email protected]. We will verify your identity before processing any data request and will respond within 30 days.
Crickex Affiliated takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact our support team immediately.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, Crickex Affiliated will notify affected players without undue delay and take immediate steps to contain the breach.
Crickex Affiliated is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal data from anyone under 18 years of age.
If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Crickex Affiliated, please contact our support team so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For more information, visit our Responsible Gaming page.
Crickex Affiliated may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of Crickex Affiliated after a policy update constitutes acceptance of the revised terms.
We recommend reviewing this Privacy Policy periodically so you are always aware of how your data is being handled. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Crickex Affiliated handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
For responsible gaming support or to request self-exclusion, please visit our dedicated Responsible Gaming page. For full details of your account rights and obligations, please refer to our Terms and Conditions.
Crickex Affiliated protects your privacy so you can focus on what matters — enjoying cricket betting, live casino, and exclusive VIP rewards. Register in under two minutes.