Legal

Terms and Conditions
Crickex Affiliated Platform Rules

These Terms and Conditions govern your use of the Crickex Affiliated platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything set out here.

Last Updated: January 2025

Key Points at a Glance

What These Terms Cover

Account Eligibility

You must be at least 18 years old to register and use Crickex Affiliated. One account per person is permitted. Providing false information during registration is grounds for immediate account closure.

Deposits and Withdrawals

All transactions on Crickex Affiliated are processed in BDT. Deposits via bKash, Nagad, and Rocket are credited instantly. Withdrawals for verified accounts are processed within minutes under normal conditions.

Fair Play Rules

Crickex Affiliated operates provably fair casino games. Any attempt to exploit bugs, use automated betting software, or manipulate game outcomes will result in account suspension and forfeiture of funds.

Bonuses and Promotions

All bonuses offered by Crickex Affiliated are subject to specific wagering requirements and time limits. Bonus abuse — including creating multiple accounts to claim the same offer — will result in bonus cancellation.

Account Security

You are responsible for keeping your login credentials secure. Crickex Affiliated will never ask for your password via email or chat. Report any suspected unauthorised access to support immediately.

Responsible Gaming

Crickex Affiliated provides deposit limits, self-exclusion, and cooling-off tools. Players who show signs of problem gambling may have restrictions applied to their accounts for their own protection.

01 Acceptance of Terms

By accessing or using the Crickex Affiliated platform — whether through the website or the mobile app — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and Crickex Affiliated. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all services offered by Crickex Affiliated, including sports betting, live betting, casino games, VIP rewards, and any promotional offers. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Crickex Affiliated.

Continuing to use Crickex Affiliated after any update to these terms constitutes acceptance of the revised terms. We recommend checking this page periodically.

02 Eligibility

To register and use Crickex Affiliated, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online betting and gambling activities under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or close family member of an employee of Crickex Affiliated.

Crickex Affiliated reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

Underage gambling is strictly prohibited. If we have reason to believe an account is being used by someone under 18, the account will be closed immediately and all funds returned to the verified payment method on file.

03 Account Registration

Each player is permitted to hold only one account on Crickex Affiliated. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, and a valid contact method. You are responsible for keeping your account information up to date. If your contact details change, please update them through your account settings or contact support.

  • Use a strong, unique password for your Crickex Affiliated account.
  • Do not share your login credentials with anyone else.
  • Log out of your account when using shared or public devices.
  • Enable any available two-factor authentication options for additional security.
  • Notify Crickex Affiliated support immediately if you suspect unauthorised access to your account.

Crickex Affiliated will never contact you to ask for your password. Any communication claiming to be from Crickex Affiliated that requests your password should be treated as fraudulent and reported to our support team.

04 Deposits and Withdrawals

All financial transactions on Crickex Affiliated are conducted in Bangladeshi Taka (BDT). Deposits are accepted via bKash, Nagad, and Rocket. Deposits are credited to your account balance instantly under normal operating conditions.

Withdrawals are available to verified accounts. The minimum withdrawal amount is displayed in your account settings and may vary depending on the payment method selected. Crickex Affiliated processes withdrawal requests within minutes for verified accounts, though actual receipt of funds may depend on your payment provider's processing times.

  • Withdrawals can only be made to a payment method that has been used to deposit into your account.
  • Crickex Affiliated does not accept third-party payments. Deposits must come from an account registered in your own name.
  • Funds that have been deposited but not yet wagered may be subject to a review before withdrawal is approved.
  • Crickex Affiliated reserves the right to request additional verification documents before processing large withdrawals.

Crickex Affiliated does not charge fees on deposits or withdrawals. Any fees charged by your payment provider are outside our control and are your responsibility.

05 Betting Rules

All bets placed on Crick ex Affiliated are subject to the specific rules applicable to the sport or game in question. By placing a bet, you confirm that you understand and accept the relevant rules. Crickex Affiliated reserves the right to void any bet that has been placed in error, at incorrect odds, or on an event that has already started at the time of placement.

  • Bets are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the system.
  • In the event of a match being abandoned or postponed, bets will be settled according to the specific rules for that sport as published on the platform.
  • Live in-play bets are accepted subject to availability. Crickex Affiliated may suspend in-play betting at any time during a match without prior notice.
  • Maximum bet limits apply per event and per market. These limits are displayed at the time of bet placement.
  • Crickex Affiliated reserves the right to limit the maximum winnings on any single bet or combination of bets.
  • Any bet placed using funds obtained through bonus abuse or fraudulent activity will be voided.

Cricket match results are settled based on the official result declared by the relevant governing body. In cases of dispute, the decision of Crickex Affiliated's trading team is final.

06 Casino Games

Crickex Affiliated offers a range of original casino games including Plinko, Limbo, Diamond Tycoon, Ultra Treasure, and others. All casino games on the platform use a provably fair system, meaning the outcome of each round is determined by a verifiable algorithm that neither the player nor Crickex Affiliated can manipulate after the round begins.

Each game has a published Return to Player (RTP) percentage, which represents the theoretical long-term payout rate. RTP figures are averages calculated over a large number of rounds and do not guarantee any specific outcome for any individual session.

  • Minimum and maximum bet amounts for each game are displayed within the game interface.
  • Game malfunctions void all pays and plays. If a technical error occurs during a game round, the round will be voided and your stake returned.
  • Crickex Affiliated reserves the right to remove or modify any game at any time without prior notice.
  • Using automated software, bots, or scripts to play casino games is strictly prohibited and will result in immediate account closure.

07 Bonuses and Promotions

Crickex Affiliated offers various bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. Each promotion has its own specific terms, including wagering requirements, minimum odds, eligible games, and expiry dates. These specific terms are published alongside each promotion and form part of these overall Terms and Conditions.

  • Bonuses are credited to your account as bonus funds unless otherwise stated. Bonus funds must meet the applicable wagering requirement before they can be withdrawn.
  • VIP cashback is paid as real cash with no wagering requirement. Cashback is calculated on net losses within the qualifying period.
  • Crickex Affiliated reserves the right to withdraw any bonus offer at any time and to cancel bonuses that have been claimed in breach of these terms.
  • Players found to be abusing the bonus system — including through the use of multiple accounts, coordinated betting, or exploiting promotional loopholes — will have their bonuses cancelled and may have their accounts closed.
  • Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering requirements.

Crickex Affiliated's decision on all bonus-related matters is final. If you are unsure whether a particular betting strategy qualifies under a promotion, contact support before placing bets.

08 Prohibited Conduct

The following activities are strictly prohibited on Crickex Affiliated. Engaging in any of these behaviours will result in account suspension, forfeiture of funds, and may be reported to relevant authorities:

  • Creating more than one account on the platform.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using the platform for any form of money laundering or financial fraud.
  • Attempting to exploit software bugs, glitches, or errors for financial gain.
  • Using automated betting software, bots, or scripts of any kind.
  • Colluding with other players to manipulate game or betting outcomes.
  • Placing bets on events where you have inside knowledge that is not publicly available.
  • Attempting to access another player's account without authorisation.
  • Using the platform in any way that violates applicable laws or regulations.

Crickex Affiliated actively monitors accounts for suspicious activity. If your account is flagged for review, you may be asked to provide additional documentation. Failure to cooperate with a review may result in account suspension until the matter is resolved.

09 Account Suspension and Closure

Crickex Affiliated reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account has been used in breach of these Terms and Conditions. In cases of suspected fraud, money laundering, or other serious violations, funds in the account may be withheld pending investigation.

  • If your account is closed due to a breach of these terms, any bonus funds will be forfeited. Real money balances will be returned to your verified payment method after any investigation is complete, unless the funds are found to be the proceeds of fraudulent activity.
  • You may close your own account at any time by contacting Crickex Affiliated support. Any remaining real money balance will be returned to your verified payment method.
  • Self-exclusion requests are processed immediately. Once a self-exclusion is in place, it cannot be reversed for the duration of the exclusion period selected.

10 Privacy and Data

Crickex Affiliated collects and processes personal data in accordance with our Privacy Policy. By registering on the platform, you consent to the collection and use of your personal data as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.

Crickex Affiliated does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law. For full details of how your data is handled, please refer to our Privacy Policy.

11 Responsible Gaming

Crickex Affiliated is committed to promoting responsible gambling. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available directly from your account settings and take effect immediately when activated.

  • Deposit limits can be set on a daily, weekly, or monthly basis. Reductions to deposit limits take effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period.
  • Self-exclusion periods range from 30 days to permanent exclusion. During a self-exclusion period, you will not be able to log in to your account or receive any promotional communications from Crickex Affiliated.
  • If you are concerned about your gambling, please visit our Responsible Gaming page for more information and support resources.

Gambling should always be entertainment. If it stops feeling that way, please use the tools available to you or contact our support team. We are here to help.

12 Limitation of Liability

Crickex Affiliated provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Crickex Affiliated is not liable for any losses arising from platform downtime, technical errors, or delays in processing transactions that are outside our reasonable control.

  • Crickex Affiliated is not responsible for any losses resulting from your failure to keep your account credentials secure.
  • We are not liable for any indirect, consequential, or special losses arising from your use of the platform.
  • Our total liability to you in connection with any single incident shall not exceed the amount of funds held in your account at the time of the incident.

Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

Crickex Affiliated reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification.

Your continued use of Crickex Affiliated after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

We recommend bookmarking this page and reviewing it periodically so you are always aware of the current terms that apply to your use of Crickex Affiliated.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the Crickex Affiliated support team. Our support team is available 24 hours a day, 7 days a week via live chat on the platform.

You can also reach us by email at: [email protected]

For matters related to responsible gaming, account self-exclusion, or problem gambling support, please visit our dedicated Responsible Gaming page.

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