Gambling is entertainment — and Crickex Affiliated wants to keep it that way. We give every player the tools, information, and support they need to stay in control and play safely.
Our Commitment
Responsible gaming is not just a policy at Crickex Affiliated — it is built into the platform. Here are the six pillars of our player protection approach.
Every player on Crickex Affiliated must verify their age before making a deposit or placing a bet. We use a strict KYC process to confirm that all players are 18 or older. Accounts that cannot be verified are closed immediately.
Set a daily, weekly, or monthly deposit limit directly from your account settings. Reductions take effect immediately. Increases require a 24-hour cooling-off period so you have time to reconsider before spending more.
Crickex Affiliated can send you reminders when you have been playing for a set amount of time. Losing track of time is one of the most common signs of problem gambling — our reminders help you stay aware.
If you feel like you need a short break, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you will not receive any promotional communications from us.
For players who need a longer break, Crickex Affiliated offers self-exclusion periods from 30 days up to permanent exclusion. Once activated, self-exclusion cannot be reversed until the chosen period has fully expired.
Our support team is available around the clock via live chat. If you are worried about your gambling or someone else's, reach out to us at any time. We are here to listen and to help — no judgement, no pressure.
Player Tools
Crickex Affiliated believes that responsible gaming starts with giving players real power over their own experience. That is why we have built a full suite of self-management tools directly into every account — no need to contact support, no waiting period for most features.
Whether you want to cap your spending, limit how long you play, or step away entirely, the tools are right there in your account dashboard. Here is a closer look at what each one does and how to use it.
Log in to your Crickex Affiliated account, go to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly cap on how much you deposit. Reductions apply instantly. Increases take 24 hours to activate.
Set a maximum amount you are comfortable losing over a given period. Once you hit that limit, Crickex Affiliated will automatically prevent further bets until the period resets. This is one of the most effective tools for keeping gambling affordable.
Decide in advance how long you want to play in a single session. When your time is up, Crickex Affiliated will notify you and, if you choose, log you out automatically. Short sessions are a healthy habit for any player.
Enable pop-up reminders at intervals you choose — every 30 minutes, every hour, or every two hours. Each reminder shows how long you have been playing and how much you have wagered, so you always have a clear picture of your session.
If you need a longer break, self-exclusion locks your account for a minimum of 30 days. During exclusion, you cannot log in, deposit, or receive any marketing from Crickex Affiliated. Contact support to activate this at any time.
Understanding Responsible Gaming
At Crickex Affiliated, responsible gaming means treating gambling as a form of entertainment — not as a way to make money or escape from problems. The vast majority of players who use Crickex Affiliated enjoy betting on cricket, football, and casino games without any issues. But we also know that for some people, gambling can become a problem, and we take that seriously.
Responsible gaming is about balance. It means setting a budget before you start and sticking to it. It means knowing when to stop, even when you are on a winning streak. It means never chasing losses — because the idea that the next bet will "win it all back" is one of the most dangerous traps in gambling.
Crickex Affiliated is committed to making responsible gaming easy and accessible for every player in Bangladesh. We have designed our platform so that the tools you need are never more than a few taps away, whether you are on the website or the mobile app.
These are the principles that every Crickex Affiliated player should keep in mind every time they log in:
Problem gambling does not always look the way people expect. It rarely starts with dramatic losses. More often, it creeps in gradually — spending a little more than planned, playing a little longer than intended, thinking about gambling when you should be focused on something else.
Crickex Affiliated encourages all players to be honest with themselves. If any of the following sound familiar, it may be worth taking a step back and speaking to someone:
Recognising these signs early is the most important step. Crickex Affiliated is here to help — and so are professional support organisations. Reaching out is a sign of strength, not weakness.
If you are concerned about a family member or friend who may have a gambling problem, Crickex Affiliated encourages you to have an open, non-judgmental conversation with them. Let them know you are there to support them, not to criticise. Encourage them to use the responsible gaming tools available on the platform and to seek professional help if needed.
If you share a device with someone who has a gambling problem, consider using parental control or content filtering software to block access to gambling sites. Crickex Affiliated supports the use of such tools and will never attempt to circumvent them.
Crickex Affiliated staff are trained to identify signs of problem gambling and may proactively reach out to players whose behaviour suggests they may need support. This is done with care and without judgement.
Ask yourself these questions honestly. If you answer "yes" to three or more, consider using our responsible gaming tools or speaking to our support team.
Do you spend more money gambling than you originally planned to?
Have you ever borrowed money or sold something to fund gambling?
Do you feel restless or irritable when you try to stop gambling?
Have you lied to family or friends about how much you gamble?
Do you gamble to escape problems or to relieve feelings of stress?
After losing, do you feel the urge to return and win back your losses?
Has gambling ever caused problems with your work, studies, or relationships?
Remember: Gambling should always be fun. If it stops feeling like entertainment and starts feeling like a necessity, that is the moment to reach out. Our support team is available 24/7 via live chat.
If you or someone you know needs support with gambling, contact the Crickex Affiliated support team directly. We are here to help, not to judge.
Common Questions
Responsible gaming and great entertainment go hand in hand at Crickex Affiliated. Register today, set your limits, and enjoy cricket betting, live casino, and exclusive rewards — all on your own terms.